PRIVACY POLICY AND COOKIES
At Rosie'sbackgarden, we respect your privacy. This privacy policy governs the use of the information gathered within this web site and collected from visitors to our web site, www.rosiesbackgarden.co.uk. Our aim is to deliver quality information about plants and garden activity to willing recipients.
If you wish to leave comments on the site, ask questions, receive emails about new blogs and site updates you will be required to register with the site and allow cookies. You will be required to prove you are not a computer, create a user name and password and provide a valid email address. In order for us to be able to collect this data and provide the services you require we need to collect cookies and you will need to allow cookies on this site. If you register your details on our website, we will use the information only to help deliver your requirements and keep you informed of relevent information which may interest you. We will not disclose information you registered to any other company and all information where applicable will be held under the terms of the UK Data Protection Act.
Rosie'sbackgarden reserves the right to amend or update this privacy policy at its discretion. Users are advised to consult this policy while accessing this site.
Data Privacy Statement
I am Rosie Catherwood an individual presenting a blog site called Rosie’s Back Garden.
The privacy email address is This email address is being protected from spambots. You need JavaScript enabled to view it.
GENERAL
I care about your privacy and want to be as transparent as possible about how we process your personal data. This policy is intended to explain what personal data we may collect about you, where we may obtain your data, how we use your data, and who we may disclose your data to and why. This policy also explains your data rights; namely how to request access to your data, how to update your data, and how to request that your data be deleted when applicable.
This policy is under regular review. Please check this page for any policy updates. Should we need to process your data in a new way, we will only do so after conducting a Privacy Impact Assessment. We will contact you to inform you of our lawful base for processing, to give you the opportunity to oppose the processing, and if applicable, to request your consent to process.
Our policy looks to encompass all aspects of our current activities and may also include some potential future activities, should we choose to widen our activities.
PERSONAL INFORMATION WE MAY PROCESS
We may process:
- Contact information: full name, email addresses, phone numbers, associated company, company address
- Job role
- Previous company/job role
- Contact history (including emails)
- Purchase history (including quotes, orders, invoices)
- Support cases
- Marketing subscriptions/preferences/consent (including opt outs, unsubscribes, revoked consent)
- Activity on our website (such as pages visited, session length)
- IP address used to access our website
- Contracts (therefore signatures)
- CVs
- Response to marketing campaigns (such as email opens, clicks within emails)
- Product use details (including performance data)
We do not record the audio of telephone calls, but we may have a log of when you called, call length, who you spoke to, and what the subject of that call was.
HOW WE COLLECT PERSONAL INFORMATION
We may obtain information about you when:
- You visit our website
- You engage with us on social media
- You contact us (via web form, email, phone call, conversation) about products or services
- You subscribe to receive our blog updates
- You contact us requesting assistance with a query
- You are a paying customer
- You are a business partner, or a prospective business partner
- You intentionally give us your business contact information or make your business contact information available, for example on the website
USE OF PERSONAL INFORMATION
Contact information is primarily used for blog alerts and all information is stored only in a gmail account. It may also be used to respond to requests for contact. Contact history is maintained to provide a consistent quality experience with us. Alert subscriptions and opt outs are recorded. Activity on our website is used to improve website experience; for example, by ensuring that our commonly accessed information is easily accessible. Contracts are retained for legal purposes.
We do not share your data with any third parties and will not do so without your prior consent.
DATA RETENTION
The type of engagement you may have with us dictates our retention period for your personal information. We retain information only for as long as is necessary for the purposes specified in this policy. Should you cease to be a follower or customer, we will delete the data that is no longer relevant, and we will keep the data that is necessary for legal and accounting reasons. It is part of our commitment to the principle of Data Minimisation to conduct data culling once a year.
MARKETING
We do not share data with third parties for marketing purposes. As with most consumer based businesses our marketing communications are sent to your email addresses and consist of relevant information including alerts to blog articles. We send these emails as a Legitimate Interest, and in all of them, there is an obvious and simple way of opting out of such messages in the future.
COOKIES
Cookies are small data files websites may save on your computer or handheld device that usually includes an anonymous unique identifier. Our website may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. If you do not wish cookies to be placed on your computer or handheld device, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. Please note that permanently disabling cookies in your browser may hinder your use of our websites as well as other websites and interactive services.
YOUR DATA RIGHTS
If we hold any personal information about you, then you are entitled to certain data rights. You have the following rights:
1. The right to be informed
2. The right of access
3. The right to rectification
4. The right to erasure
5. The right to restrict processing
6. The right to data portability
7. The right to object
8. Rights in relation to automated decision making and profiling.
SUBJECT ACCESS REQUESTS
If you want to make a Subject Access Request (SAR), email us to our privacy email address detailed at the beginning and end of this document. We may require additional identifying information to carry out your request. You will not be charged for making a request or for us delivering your request. We will respond to your request without undue delay and always within one calendar month.
COMPLAINTS
If you are concerned about the way we are processing your data, send us an email to to our privacy email address detailed at the beginning and end of this document, or use one of the other contact methods below.
If you still have questions or complaints about your data privacy, you have a right to contact or report a concern to the UK’s data privacy supervisory authority, the Information Commissioner’s Office - https://ico.org.uk/global/contact-us/
If we unlawfully refuse your request regarding your data rights, you have a right to complain to the Information Commissioner’s Office and possibly receive a judicial remedy.
SPECIAL CATEGORY DATA AND CHILDREN’S DATA
We do not collect or process special category data from users of this website, individuals who contact us, or users/interested parties of our products and services. If we receive any special category information (for example, in a CV sent to us) it is our policy to delete it from our records as soon as possible.
We may only process information of a person under the age of 16 for work experience purposes. It is very unlikely, given the nature of our business that a child would provide us with their data even if inadvertently, outside this context. However, and while we do not have the intention of processing any kind of data related or belonging to children, we have contact forms publicly available in our website. As with all online activity, children should be supervised at all times while engaging with any of our websites. If at any time we suspect that an online form was submitted by a child, we will delete all the information obtained via such form, from all systems where that data may have been stored.
FURTHER INFORMATION
I am Rosie Catherwood an individual presenting a blog site called Rosie’s Back Garden.
If you want to request more information, request access to your data, or if you have a question or complaint about our approach to data protection, privacy or security, email us.
Our Privacy email address is This email address is being protected from spambots. You need JavaScript enabled to view it.
COPYRIGHT
All copyrights used within our site and supporting documentation are acknowledged.
In accessing Rosie'sbackgarden web pages, you agree that you may only download the content for your own personal use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, change or adapt in any way the content of these Rosie'sbackgarden web pages for any other purpose whatsoever.
All pages within this site may be downloaded onto a hard disk or printed for your personal use provided you make no alterations to any of the pages and do not use any of the pages in any other work or publication in whatever medium stored. No part of the Rosie'sbackgarden website may be distributed or copied for any commercial activity.
All rights, including copyright, in the content of these web pages are owned or controlled for these purposes by Rosie'sbackgarden.
Where images have not been created by Rosie Catherwood their source is stated and the copyright remains with the original source.
DISCLAIMER
Rosie'sbackgarden makes no representations about the suitability of the information contained in the documents and related graphics, images and videos published on this site for any purpose. All such documents and related graphics, images and videos are provided "as is" without warranty of any kind. Rosie'sbackgarden hereby disclaims all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event whatsoever shall Rosie'sbackgarden be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of information, documents, provision of or failure to provide services, or information available from this server. The documents and related graphics, images and videos published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein.
LINKS
Links to other websites are used entirely at your own risk. Rosie'sbackgarden accepts no liability for either the use of the link or the content of the related site.
GENERAL
(a) Failure by Rosie'sbackgarden to enforce any particular term of this Licence shall not be construed as a waiver of any of its rights under it.
(b) If any part of this Legal Notices and Terms is held by a court of competent jurisdiction to be unenforceable for any reason whatsoever, the validity of the remainder of terms will not be affected.
(c) The terms and conditions of this Legal Notices and Terms will be governed and construed in accordance with English law, and any dispute arising under this Legal Notices and Terms shall be submitted to the exclusive jurisdiction of the English Courts, save where Rosie'sbackgarden otherwise agrees. No variation, amendment of or addition to this Legal Notices and Terms shall be effective unlessEncode It's prior agreement in writing shall have been obtained.
Rosie'sbackgarden 2018